Lionel B -
Strategy & Quality Manager — WAL (crossborder healthcare company)
BudapestPest - Hongrie
Expertise:
| Since 2009, Strategy & Quality manager @ WAL (strategy, TQM, NPS, continuous user-XP enhancement)
| Business consultant for 9 years (strategy & management: Airbus, Orange, etc.)
Main missions:
| positioning, sales, CRM, NPS
| plannings, time management
| situational leadership, interpersonal keys to motivation
| sociograms, maps, group dynamics
| problem solving, team task scoring
| ERP specifications
| total quality management
77 contactsDepuis 2009
Positioning & brand management, total quality development, BtoB innovation, user-XP enhancement, loyalty management.
Santé
Expérience professionnelle